Frequently Asked Questions
If you can not find an answer to your
with your enquiry.
Do you have different styles for men and
No. We use the same unisex
style. Available in white or blue. Our children's cooling vests
are a slightly different design to allow room for growth.
Where do I measure to get the correct
Take your chest or bust
measurement. The cooling vest needs to be a firm fit for optimal
cooling and to stop the cool vest moving about during exercise.
Are there cooling sections on the back of
the cooling vest?
Yes the back of the Arctic Heat cool vest
contains 3 cooling sections. (There are 4 cooling sections on
How long will it take to receive my order?
Orders normally ship within 24 hours.
Priority mail normally arrives 2-3 business days from posting.
Express orders generally arrive 1-2 business days from posting.
Do you ship Internationally?
Yes we do ship internationally. Please order
How do the Arctic Heat products work?
Heat Products contain a special, non-toxic, completely
biodegradable viscose gel that absorbs water. Importantly, this
gel retains it's temperature for long periods. University tests
indicate that the gel keeps it's temperature for up to 3 times
longer than similar products.
Arctic Heat you can have the product at whatever temperature you
can the products be used for?
Depending on the specific
product, Arctic Heat products can be used for a variety of
reasons. Arctic Heat vests can be used for both cooling and
warming! They are a great benefit for improving athletic
performance, increasing productivity in the workplace, assisting
in the quality of life of people with medical conditions
affected by heat and reducing the dangers of heat stress.
Arctic Heat products can be
used for muscle strains, tears or pain that require the
application of a cold or hot pack.
Do the cooling jackets give an athlete a
Many researchers have
documented the use of cooling jackets in conserving fluid, which
would have otherwise been lost in sweat. Increasing the
temperature gradient between the athletes core temperature and
their skin temperature has the effect of reducing sweating -
this then delays the onset of dehydration and
Of course, the better the
cooling product retains the cold, greater the benefit for the
athlete. With Arctic Heat's scientifically proven
properties athletes can maximize the cooling advantages.
How long will the product stay at the temperature
How long Arctic Heat
products stay at the temperature obtained depends on a variety
of factors. The 2 biggest variants are body temperature and the
outside temperature. The gel inside the product has the ability
to hold the exact temperature that it is introduced to for a
substantial period of time.
Exactly how do I make the product work?
Arctic Heat USA products are
simple and easy to use. Simply soak the product in cold or warm
water for 2 minutes.
Click here for full use and
How much do they cost?
Arctic Heat USA Products vary according to
the product required. Our products are very competitively
priced and provide great value for money.
How long will they
Arctic Heat Products will
last for years if properly maintained. Store in a
well-ventilated room when the product is wet. Once the product
is completely dry it can be folded and packed away.
What do I have
to do to clean/care for my Arctic Heat
It's easy to care for Arctic
Heat Products. Simply hand wash in warm soapy water for 1
minute when needed, gently squeeze and hang to drip dry. Make
sure the gel surfaces don't touch when wet.
I have to do to get the jacket
Simply place in water at the required
temperature for 2-3 minutes and towel dry. Placing the product
in a refrigerator or freezer for a short period will lower the
Click here for
directions on using as an
Arctic Heat products work so
After 4 years of research
and development, Arctic Heat have designed an easy to use
product that can be hot, warm, cool, cold or ice! With simple
Velcro fasteners, Arctic Heat products can be simply applied
to fit perfectly delivering maximum benefit.
Would they help
Heat Products have been trailed and approved by the Arthritis
Society of Australia. Arthritis sufferers will know that heating
the affected area increases blood flow and assists mobility.
With a proven ability to retain heat longer, and being so simple
to use, Arctic Heat Products can make a significant difference.
Would they help my
Heat Products have been extensively trailed at the
Royal Children's Hospital in Melbourne. Reducing the heat of the
skin is central to reducing the itching of the skin.
"The Dermatology Department
are extremely impressed with the results we have seen so far…the
children's living standards have improved dramatically,"
Dermatology Department, Royal Children's Hospital.
Why should I buy
Arctic Heat Products?
and easy to use, delivering maximum benefits.
Products have been scientifically proven to be the best cooling
product when tested against competitor products. Being so easy
to use means that Arctic Heat Products can benefit you without
the hassle and freezing that is required by other cooling